Prepare for the unexpected

Father holding daughter with arms around each other smiling.

As a member, if you have a medical condition that needs attention, your Blue Shield plan has you covered.

Whether you need a same-day service or more immediate help, you’ve got options to help you make the right choice for your health.

Urgent care

Walk-in or appointment

Out-of-pocket costs

Time to receive care*

Basic medical services


Not a life-threatening emergency


Available during the day, often with extended hours

Options
Find a location

Emergency room

Walk-in

Out-of-pocket costs

Time to receive care*

Hospital services


Life-threatening emergency


Always available 24/7, 365 days a year

Options
Call 911 or go to closest ER

Learn more about urgent care and emergency room options.

You can also explore facilities near you so you know where to go when you need care quickly.

For a detailed description of coverage benefits and limitations, please consult your health plan's Evidence of Coverage or Certificate of Insurance/Policy.

* Johns Hopkins Medicine Health Alerts (posted November 18, 2009, and reviewed January 2011), Urgent Care or the ER - Which is the Right Choice? Retrieved May 31, 2011.

† 2010 Emergency Department Pulse Report from American College of Emergency Physicians and Press Ganey.

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© California Physicians' Service DBA Blue Shield of California 1999-2023. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.

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