Prepare for the unexpected

Father holding daughter with arms around each other smiling.

As a member, if you have a medical condition that needs attention, your Blue Shield plan has you covered.

Whether you need a same-day service or more immediate help, you’ve got options to help you make the right choice for your health.

Urgent care

Walk-in or appointment

Out-of-pocket costs

Time to receive care*

Basic medical services

Not a life-threatening emergency

Available during the day, often with extended hours

Find a location

Emergency room


Out-of-pocket costs

Time to receive care*

Hospital services

Life-threatening emergency

Always available 24/7, 365 days a year

Call 911 or go to closest ER

Learn more about urgent care and emergency room options.

You can also explore facilities near you so you know where to go when you need care quickly.

For a detailed description of coverage benefits and limitations, please consult your health plan's Evidence of Coverage or Certificate of Insurance/Policy.

* Johns Hopkins Medicine Health Alerts (posted November 18, 2009, and reviewed January 2011), Urgent Care or the ER - Which is the Right Choice? Retrieved May 31, 2011.

† 2010 Emergency Department Pulse Report from American College of Emergency Physicians and Press Ganey.

The company complies with applicable state laws and federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, ethnic group identification, medical condition, genetic information, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, mental disability, or physical disability. La compañía cumple con las leyes de derechos civiles federales y estatales aplicables, y no discrimina, ni excluye ni trata de manera diferente a las personas por su raza, color, país de origen, identificación con determinado grupo étnico, condición médica, información genética, ascendencia, religión, sexo, estado civil, género, identidad de género, orientación sexual, edad, ni discapacidad física ni mental.  本公司遵守適用的州法律和聯邦民權法律,並且不會以種族、膚色、原國籍、族群認同、醫療狀況、遺傳資訊、血統、宗教、性別、婚姻狀況、性別認同、性取向、年齡、精神殘疾或身體殘疾而進行歧視、排斥或區別對待他人。

© California Physicians' Service DBA Blue Shield of California 1999-2023. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.

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