New IFP Broker Training Series: 2023 Dental, Vision and Life
Join us as we stream live and discuss our Dental, Vision and Life products for 2023. Here are some things we're excited about for 2023.
-
2023 Specialty Bonus Program
-
Beginning in 2023, the Dental HMO 12-month waiting period for orthodontia services will be removed.
-
No rate increases in 2023 for Life or Vision plans.
-
Streamlined life insurance application process
-
Our Off-Exchange Specialty Products are available as standalone offerings
There are only two more sessions scheduled:
Our live-streaming events are a great way to stay connected and get your questions answered firsthand. Visit our
Broker Event, Webinar and Training page for more information and to register today.
2023 Bonus program for new sales and retention
Our 2023 Bonus program is designed to increase your opportunity to earn additional income when you achieve new sales goals! And remember that the more you sell, the more you earn! For more details on this opportunity, please see the "all other broker" bonus section below.
The 2023 open enrollment bonus program to our top 2,000 brokers is based on your total IFP book of business as of 9/1/2022. In addition, if you are among the top 2,000 Brokers, you will have access to concierge-level Broker support. If you are eligible to participate in the Blue Shield Broker bonus program and concierge-level support, you received an invitation via email on October 26, 2022. The invitation is for the 2023 broker bonus program, which includes both a new sales bonus for open enrollment and a retention bonus and for concierge-level broker support.
TOP PRODUCERS
-
Both Trio and PPO bonuses start with your 11th new member, with a rewarding $100 bonus PER MEMBER. That amount can increase by up to an additional $75 if you also bundle our dental, life and vision coverage – $175 total per member!
-
Top 2,000 brokers with a minimum book of business of 125 IFP members as of 12/31/2022 and achieve a minimum 85% retention rate of those members measured on April 30, 2023, are eligible to earn a per member bonus that increases with your persistency rate. CAP for the retention bonus is $100,000.
-
Retention bonus is only available for our top 2,000 brokers.
-
Combined bonus cap (new sales + retention) remains high at $500,000 for 2023.
2023 New Sales Bonus
2023 Retention Bonus *
* Retention bonus is only for the top 2,000 brokers and is paid each September. Retention bonus cap for 2023 remains at $100K
All Other Brokers New Sales Bonus
* All Other Brokers bonus's gate of 20 sales can be met by using a combination of Trio/PPO medical sales (add the asterisk to Trio HMO and PPO Combined in the table above, remove from the section title)
2023 Commission schedule
Below is a summary of our commission structure for 2023. It is unchanged from 2022.
Final notes
Remember to use the
broker renewal tool to make it easy to assist your clients in changing or renewing off-exchange plans. Also, keep in mind that broker bonuses are a one-time payment, separate from your monthly commission payments.
As we experience changes in the California IFP market, we remain committed to you and your clients. Every day, you help make Blue Shield of California one of the state's most sought-after health plans to cover Californians. We couldn't do it without you.
New law from the California Insurance Commissioner
As a reminder, starting January 1, 2023, a new law will require most types of insurance producers, as well as independent insurance adjusters, public insurance adjusters, and analysts, to include their license number on emails. (California Insurance Code section 1725.5, as amended by Senate Bill 1242 [Committee on Insurance, Chapter 424, Statutes of 2022]).
This Notice answers some of the most common questions about the new law.
Broker Training: What to expect in 2023
We've been working hard to make improvements and find efficiencies in working together and serving our mutual clients. Let us help you stay current with the latest regulatory/mandate information, new digital capabilities, qualifying events, and financial assistance programs for clients.
Register for one of our upcoming live webinars, and our expert sales team will share important insights gained from our recent roadshows, plan pricing information, regional and competitive strategies, and more.
Our webinars are a great way to stay connected and get your questions answered firsthand. Visit our Broker Event, Webinar and Training page for more information and to register today.
Find everything you need with Shield on Demand
With Shield on Demand, you can customize Blue Shield of California sales and marketing materials to meet your specific sales objectives and your client's needs.
You can customize flyers, mailers and more with the information that's important to your clients.
Personalized materials allow you to better connect with clients and guide them through picking a plan. Shield on Demand is available through Broker Connection; for more information, please review the Shield on Demand Quick Start Guide or contact your Broker Sales Manager.
Examples of the tools available on Shield on Demand:
-
2023 Broker Sales Guide
-
2023 Medical Pans at a Glance brochures
-
2023 Specialty Plans at a Glance brochures
DispatchHealth provides convenient at-home medical support to members
Earlier this month, we announced that members living in Southern California now have access to additional medical care services for a range of illnesses and injuries in the comfort and convenience of their homes through a collaboration with DispatchHealthour.
DispatchHealth offers in-home, same-day, high-touch care delivered by a team of trained medical professionals who can treat more than 40 health conditions, including respiratory infections, pneumonia, and chronic obstructive pulmonary disease (COPD). Care is available in English and Spanish daily from 8 am to 10 pm. Bridge care — assistance transitioning high-risk members from hospital care to home care — is also available to help members recover and prevent hospital readmissions.
For now, the program is available to Blue Shield of California PPO and HMO members living in Los Angeles, Orange, Riverside, and San Diego counties, with more planned in 2023.
Did you know? Resources for IFP brokers – Broker Verification
New broker verification process
When calling Producer Services, our agents will ask for the last four digits of your Broker Tax ID number instead of the assigned Broker ID to identify you and locate your account.
This change is being implemented to better align you with your clients as the Broker of Record. If the tax ID number is unavailable, we can take other steps to find your account, but it may take slightly longer to process. Please try to have this information available when calling Producer Service for assistance.
The Producer Services team can be reached at (800) 559-5905 Monday through Friday, 7:30 am to 6:30 pm.
Tools and resources
We recently updated our Broker Connection Job Aid, where we outline in detail:
-
Shield on Demand
-
The Account Management Tool
-
How to update your account profile
-
How to check Application Status
-
Online Client Lists (Broker Renewal Portal)
-
Commission statements
We want to provide you with all the resources you need to succeed. Please visit
Broker Connection for a complete list of the tools and other resources available to help you be an expert guide for your clients when discussing Blue Shield of California plans.
Stay current on the latest health news from Blue Shield of California by visiting our
News Center, or receive updates in your inbox by
subscribing today.
Resources and support during wildfires
Wildfires are being reported in some areas of California. We know how quickly situations like this change. We wanted to reach out with a list of our available resources for your affected Blue Shield of California members.
A reminder of the support available through Blue Shield:
-
Immediate assistance is available on our customer support line at (800) 393-6130 (TTY: 711).
-
We are allowing the immediate refill of prescriptions in mandatory evacuation zones.
-
Virtual care options may differ slightly depending on the plan. Some of these telehealth options are TeladocTM and NurseHelp 24/7. Members can visit blueshieldca.com to view their plan options.
-
Magellan Health, Blue Shield's contracted managed care plan for behavioral health services, is providing free access to resources, materials, and counseling services at (800) 327-7451.
-
Vision Care plan members in affected areas can get replacement glasses and can use non-network providers as needed with claims paid at network costs. For Vision support call (877) 601-9083.
-
Displaced members may see an appropriate out-of-network provider at in-network benefit levels and may replace medical equipment and supplies, if needed. Misplaced identification cards can be printed at blueshieldca.com, and members can access their I.D. cards digitally on our app.
Additional information
For fire status updates and locations, please visit
CalFire.
Be informed. Learn about the air quality in your group's area and encourage your clients to do so as well –
https://www.airnow.gov.
