LGBTQ+ health resources in honor of Pride month
June is Pride Month, and we’re sharing our array of publicly available LGBTQ+ health information and resources. With advocacy at the leadership level and within our workforce, Blue Shield supports the LGBTQ+ community year-round, aligning with our mission to make health care worthy of our family and friends.
Our LGBTQ+ Health homepage is a good starting place for resources and answers to common questions. There, users can find information about sexual orientation, gender identity and transgender issues, teen sexual orientation, and other LGBTQ+-related topics.
Broker events, webinars, and trainings for 2022 - Save the Date
Stay current with the latest information on new digital capabilities, qualifying events, and Special Enrollment Periods (SEP). Register for one of our upcoming live webinars, and our expert sales team will share important SEP updates, plan pricing information, regional and competitive insights, and more.
Our webinars are a great way to stay connected and get your questions answered. Visit our Broker Event, Webinar and Training page for more information and to register today.
Streamlined life insurance application process
We have streamlined the application and submission process to help you and your clients round out their coverage with life insurance and accidental & disability coverage (AD&D) up to $100,000.
The digital DocuSign application lets you or your client complete and submit the application with just a few clicks – online from start to finish. No payment is required at the time of application. Once approved, members will be billed for their premium. The application and age-banded rates can be accessed on our life insurance home page.
Visit our life insurance page to start protecting your clients and their families today.
And to make things even easier, we’ve consolidated all our specialty forms and applications for you on one page.
Enhancing our members’ digital experience with easier access
Blue Shield of California is continually working to improve the digital experience for our members. It will release some enhancements this month to make it easier for them to access their plan benefits and information online.
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Members with multiple plans or logins, resulting from a variety of scenarios will have their accounts consolidated. They will no longer need to manage different logins or passwords but will be able to toggle between their accounts once logged in through a “Multiple Plans” drop-down menu.
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Blue Shield will inform members with multiple accounts or logins of this change through targeted messaging in the member portal and email communications.
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Members will also soon be able to access their health plan benefits online using their Social Security number OR their member identification number; previously, only a member ID was recognized. This will help ensure members can access their plan information when they cannot locate their Blue Shield ID card or member ID number.
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Members will see this option to use their Blue Shield ID number or Social Security number at the main login screen on www.blueshieldca.com.
Data security is always important to us, and we have ensured that member privacy is a top priority with these changes. In order to facilitate these enhancements to be live on July 17, the Blue Shield member portal will be unavailable for new registrations or password reset or profile updates between July 13-16.
For more information, please register for one of our
Member Identity Management Solution Features and Benefits Overview broker training sessions, or watch the recording.
Did you know? Resources for IFP brokers
We want to provide you with all the resources you need to succeed. Here are some tools and other resources to help you be an expert guide for your clients when discussing Blue Shield of California plans:
We’ve introduced new password requirements to help protect your account on Broker Connection and improve our website security. The next time you visit Broker Connection, you may be required to change your password. Don’t worry. Your account is still active, and there is NO NEED to re-register.
Passwords must now be updated every 90 days. New passwords must be at least six characters in length and include three of the following:
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upper case letters,
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lower case letters,
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numerals,
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special characters (e.g., !, @, #, $)
The new password may not be the same as the previous password.
Thank you for helping us keep your account safe.
2022 Commission payout calendar
Broker Event, Webinar and Training page
IFP
Sales resources and collateral:
Important update regarding Retacrit shortage
Did you know? Members can register online and print out their temporary ID cards by
Clicking Here.
Stay current on the latest health news from Blue Shield of California by visiting our
News Center or receive updates in your inbox by
subscribing today.
Check out our New Broker Connection Account Management Tool
We are incredibly pleased to introduce our new and enhanced Broker Connection Account Management Tool (AMT). Log in today to see what’s new.
Appointed primary agents (generally the Tax ID owner, principal agent, or designated principal agent) can now open new user accounts, assign roles, grant permissions, and customize account access to Broker Connection. User account functionality is determined by role-based permissions and easily set or changed at any time.
Access options include:
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Ordering sales materials
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Access to individual or agency client lists
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Access to individual or agency commission statements
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Opening new user accounts
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Account profile settings
Please visit our
resource page for more information, including training videos and FAQs.
Blue Shield in the community
At Blue Shield of California, we take a holistic approach to improving health outcomes. Our community-based programs are critical to how we build relationships with our members.
Through our BlueSky Initiative, we’re helping to increase access, awareness, and advocacy for many programs, including those that support mental health for California’s youth.
Recently our own David Bond was interviewed on the topic, and you can see it here.
Being members of the communities we serve is important and goes beyond our health plans. Our support is based on participation and being involved locally. As an example, we were honored to help a local elementary school in Fresno showcase its efforts in bilingualism and diversity - you can watch the full story here.
We continue to look for opportunities to make valuable impacts in the communities in which we all live. Together we can pursue our vision for reimagining health as we seek to make a healthcare system worthy of our family and friends and sustainably affordable for everyone.